Privacy policy.

Who we are

River Birch Ventures LLC, doing business as Arch ("Arch," "we," "us," "our") is a marketing agency based in Columbus, Ohio. This policy covers the website at gowitharch.com. It does not cover client engagements, which are governed by a separate agreement.

Questions about this policy: hello@gowitharch.com.

Information you give us

When you complete a form on this site, we collect what you enter. Depending on the form that may include:

• Name, email address, phone number
• Company name and website
• Industry, marketing goals, and budget range
• Competitor names you provide for an audit
• Anything else you type into a message field

If you request a marketing audit and choose to grant read-only access to your advertising or analytics accounts, we access that data solely to prepare your audit. We do not modify anything, and access can be revoked by you at any time.

Information collected automatically

Like most websites, we collect technical information automatically:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages viewed, time on page, and referring URL
• Search terms that brought you here, where available

Cookies and tracking technologies

We use cookies and similar technologies. The specific tools in use on this site:

• Google Analytics 4 and Google Tag Manager for traffic and behavior measurement
• HubSpot for form submissions, contact records, and email communication
• Google Ads conversion tracking, where advertising is running
• Meta Pixel and LinkedIn Insight Tag, where those platforms are in use

You can refuse cookies through your browser settings. Some parts of the site may not function correctly if you do. Where a consent banner is presented, your choices are respected and recorded.

How we use information

• To respond to your inquiry or prepare an audit you requested
• To send you information you asked for
• To improve the website and understand what content is useful
• To measure the effectiveness of our own marketing
• To comply with legal obligations

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

Who we share information with

We share information only with service providers who help us operate, and only to the extent they need it:

• Our CRM and email platform (HubSpot)
• Our website host and infrastructure providers
• Analytics and advertising platforms named above
• Professional advisors, where required
• Law enforcement or regulators, where legally required

If our business is sold or merged, information may transfer as part of that transaction. You would be notified.

Your rights and choices

You can ask us to:

• Tell you what information we hold about you
• Correct information that is wrong
• Delete your information
• Stop sending you marketing communications
• Provide your information in a portable format

Email hello@gowitharch.com and we will respond within 30 days. Every marketing email includes an unsubscribe link that works immediately.

If you are a California resident, you have rights under the CCPA and CPRA, including the right to know, delete, correct, and opt out of sale or sharing. We do not sell or share personal information as those terms are defined. If you are in the EU or UK, you have rights under GDPR including access, rectification, erasure, restriction, portability, and objection, and the right to complain to your supervisory authority.

We will not discriminate against you for exercising any of these rights.

Retention

We keep inquiry and client information for as long as needed for the purpose it was collected, plus any period required for legal, tax, or accounting obligations. If you ask us to delete your information and we have no legal obligation to retain it, we will.

Security

We use reasonable technical and organizational measures to protect information, including encrypted transmission and access controls on our systems. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children

This site is intended for businesses. We do not knowingly collect information from anyone under 16. If we learn we have, we will delete it.

Links to other sites

This site links to third-party websites. We are not responsible for their privacy practices, and this policy does not apply to them.

Changes to this policy

We may update this policy. The date at the top reflects the most recent revision. Material changes will be noted on this page.

Contact

River Birch Ventures LLC d/b/a Arch
Columbus, Ohio
hello@gowitharch.com