Services • Marketing Automation & CRM

Stop losing leads to Tuesday.

The most expensive leak in most businesses is not the marketing budget. It is the four hours between a form fill and someone calling back, by which point the prospect has already talked to a competitor.

Free, no obligation Reply within one business day No annual contract You own every account
Marketing Automation & CRM services for Columbus, Ohio businesses

Speed to lead is the cheapest growth lever you have

The research on this is consistent and the effect is large: contact within five minutes dramatically outperforms contact within an hour, which dramatically outperforms the next day. Most businesses average hours.

It is not a discipline problem. It is a systems problem. The form goes to an inbox, the inbox belongs to someone in a meeting, and the lead sits. No amount of reminding people fixes an architecture that depends on someone being at their desk.

Automation fixes it structurally. Route instantly, notify by text, auto-respond while a human gets there, and escalate if nobody picks it up.

You can spend twenty percent more on ads, or you can call the leads you already have within five minutes. One of those is free.
What's included

Everything in this engagement.

Scope is set during the audit. Not every client needs every line, and we will tell you which ones you can skip.

CRM selection, build, or cleanup
Pipeline and deal stage design
Custom properties and data architecture
Lead routing and assignment rules
Speed to lead alerting by SMS and email
Auto-response and holding sequences
Lead scoring and lifecycle stage rules
Quote, proposal, and contract workflows
Task automation and follow-up cadences
Third-party tool integration
AI workflow and agent implementation
Team training and adoption support
How it runs

The sequence.

Order matters here. Doing these out of sequence is the most common reason this work underperforms.

i.

Map what happens now

We trace a lead from first touch to closed deal, including every place it sits waiting. The delays are almost never where the team thinks they are.

ii.

Design the pipeline

Stages that reflect how you actually sell, with clear entry and exit criteria. A pipeline nobody can define is a pipeline nobody updates.

iii.

Build the routing

Instant assignment, instant notification, automatic acknowledgment to the prospect, and escalation if the first person does not respond.

iv.

Automate the follow-up

Sequences that keep working when a rep gets busy. Most deals are lost to silence, not to objections.

v.

Train and adopt

A CRM nobody uses is worse than a spreadsheet because it creates false confidence. We train the team and check adoption after 30 days.

Realistic timelines

What to expect, and when.

Speed to lead automation can be live in 1 to 2 weeks and often pays for the engagement by itself. A full CRM build runs 4 to 8 weeks depending on complexity and how clean the existing data is.

Why clients stay

Four things most agencies will not do.

Flat fees

We never charge a percentage of ad spend. Recommending you cut a channel costs us nothing, so the advice stays honest.

Month to month

No minimum, 30 days notice. You stay because it is working, not because of a termination clause.

You own everything

Ad accounts, domain, CRM, analytics, creative files. During and after. You take all of it if we part ways.

Published pricing

On the pricing page, in public. No discovery call required to learn whether you can afford us.

Want this looked at for your business?

The free marketing audit covers exactly this, benchmarked against three competitors you name. Written findings in 3 to 5 days, yours to keep either way.

Short answer

Marketing Automation & CRM in Columbus, Ohio. Leads that get followed up in minutes instead of days, without anyone remembering to do it. An Arch engagement covers crm selection, build, or cleanup, pipeline and deal stage design, and custom properties and data architecture, among other work. Speed to lead automation can be live in 1 to 2 weeks and often pays for the engagement by itself. Pick Your Channels starts at $500 per month, month to month, and every engagement begins with a free marketing audit.

Frequently Asked

Questions worth answering.

Want to know where you stand
before you commit?

The marketing audit covers this and everything around it. Written findings in about 45 minutes, yours to keep.

Get Your Free Marketing Audit →